* Please note that although our parcels are normally delivered Next Working Day (EXCLUDING WEEKENDS) once dispatched, there may occasionally be unforeseen circumstances with the carrier that may delay delivery.

Examples include: Road traffic accidents, vehicle breakdowns, genuine driver delays due to traffic congestion and bad weather.

We cannot be responsible for any late deliveries due to courier issues.

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Certain areas may be subject to carrier's surcharge, ie. Scottish Highlands and Offshore Islands. In this case we will call you to confirm the delivery surcharge costs to confirm that you wish to proceed with the order. If you decide to cancel the order at this point - a full refund will be given.

Please note that some out of stock or special order items may be forwarded to you direct from our suppliers/manufacture who may use an alternative carrier to us, however, the same delivery time periods will still apply.

Please feel free to contact us on 01296 658607 if you require greater clarification of delivery arrangements.

All items will require a signature on delivery. A different delivery address can be used (work address, local garage for example) as long as the billing address matches where the credit card is registered to and the Barclays VERISIGN system is used at the end of the checkout process.

Damaged Items: All delivered items MUST BE CHECKED FOR ANY SIGNS OF DAMAGE before signing the carriers ticket. The courier drivers are aware that items have to be checked over and should be happy to wait for you to do this. In the event of any damage to your items, you should contact Autorack as soon as possible on 01296 658607.

IRELAND, NORTHERN IRELAND & CHANNEL ISLANDS: We regret that we cannot send any items to these areas due to increased carrier costs.