|Buying from the Autorack website does not
affect your statutory rights.
|Autorack is part of the Kamperis-Autorack
company. We pride ourselves on having technical knowledge
of most products that we sell and always endeavour to offer a high
level of customer care and courtesy. We are a genuine retail motor
business and visitors to our showroom are welcome (we are
not just a mail order box and pack concern!)
|Delivery / Stock & Shipping:
Goods in stock are normally delivered within 48 hours of order. Out
of stock goods will not be charged until ready for despatch and confirmed
as still required by the customer. Customers will be informed of out
of stock items before charge or despatch of any part of the whole
Autorack delivery charges are for UK mainland only. Certain post code
areas are subject to carriers surcharge (e g Highlands & Islands)
- if a surcharge applies we will inform you before despatch. PLEASE
NOTE THAT THE DELIVERY CHARGES ON THE WEB SITE DO NOT INCLUDE SURCHARGES.
|Goods Returns: Goods correctly
supplied will only be accepted for return within Seven days of
receipt and will be subject to a 10% re-stocking charge, unless exchanged
for other goods. The customer must pay for the return carriage cost
for correctly supplied goods and must obtain proof of despatch and
delivery from their chosen carrier.
Incorrectly supplied or damaged
goods will be exchanged by Autorack and will include full refund
of any return carriage.
|Autorack will not be liable for any consequential
loss to the customer, i.e. labour / fitting charges, work loss due
to delivery problems etc.
|Purchase Security: Your credit
card details will be sent to Autorack via an encrypted e-mail as shown
by the appearance of the padlock symbol in your browser during the
purchasing process. If you do not feel comfortable in sending details
via e-mail, telephone orders can be taken.